Process of making health insurance contract |
1. Checking the main insurance coverage and premiums based on the length of your stay in Germany (from the first day of entry) and visa requirements. |
2. Filling an insurance application suitable for your needs on Sicher Sicher to Stay website. |
3. Receiving Sicher Sicher GmbH broker mandate via email |
4. After signing the mandate, sending back the scan files by e-mail (* pdf file electronic signature can be accepted) |
5. Within a few days, receive the insurance policy, terms and conditions by email or mail (depending on the contracted insurance company) |
General claim procedure | ||||
1. Check your insurance claim App or email address (Information upon contract completion) | 2. Submit a claim to the insurance company with information such as policyholder information, medical certificate, billing statement, receipt, etc. | 3. Payment of claim to the policyholder's account | ||
3. Receive the insurance company's refusal of claim payment via mail * | ||||
* In case of receiving the insurance company's refusal of claim payment via mail | ||||
4. Visit Sicher Sicher to Stay website >>> Claim | 5. Submit the information such as policyholder information, medical certificate, billing statement, receipt and refusal mail of claim payment from the insurer (required). | 6. Sicher Sicher check the relevant terms and conditions in detail. | 7. If it is included in the coverage, an email by Sicher Sicher is sent to the insurance company to request claim payment again (the process may take some time) | 8. Payment of claim to the policyholder's account |
7. In the case of it is excluded under the terms and conditions. | 8. E-mail notification with explanations to the customer | |||